Privacy Policy

Last Updated: June 21, 2026.

Introduction

Welcome to Tea Spins (teaspinscasino-uk.com). We are committed to protecting your privacy and ensuring that your personal data is handled in a transparent, secure, and responsible manner. This Privacy Policy outlines how we collect, process, store, and protect your information when you access our services.

As a gambling operator licensed and regulated in Great Britain, we operate in strict compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your privacy is of paramount importance to us, and we strive to ensure that our data practices align with the high standards expected by the Information Commissioner’s Office (ICO) and the UK Gambling Commission (UKGC).

By using our website and services, you consent to the data practices described in this policy. If you have any questions, you can reach our Data Protection team at [email protected].

Who We Are

For the purposes of the UK GDPR, Tea Spins is the data controller responsible for your personal information. We are dedicated to providing a safe gaming environment and implementing robust security measures to prevent unauthorized access or misuse of your personal data.

The Information We Collect

We collect data to provide you with a personalized gaming experience, comply with our legal obligations (such as anti-money laundering and age verification), and improve our services. The information we process falls into the following categories:

  • Identity Data: Full name, date of birth, and copies of identification documents (e.g, passport, driving license) to verify your age and identity.
  • Contact Data: Your email address, phone number, and residential address.
  • Financial Data: Details regarding your payment methods, including credit or debit card information, e-wallet details, and transaction history. Note: We use secure, PCI-DSS compliant payment gateways.
  • Technical Data: Your IP address, browser type, device information, and operating system data collected automatically when you visit our site.
  • Usage Data: Information about how you use our website, including your game preferences, deposit history, time spent on the platform, and betting activity.
  • Communication Data: Records of your interactions with our support team, including emails, live chat transcripts, and survey responses.
  • Regulatory Data: Information required for responsible gambling monitoring, including self-exclusion status and deposit limit history.

Lawful Basis for Processing

We process your personal data only when there is a lawful basis to do so, primarily:

  • Performance of a Contract: Necessary to provide the services you requested, such as managing your account and processing your deposits or withdrawals.
  • Legal Obligation: Necessary to comply with UK law, such as the Gambling Act 2005, Anti-Money Laundering (AML) regulations, and Know Your Customer (KYC) requirements mandated by the UKGC.
  • Legitimate Interests: Necessary for our business operations, such as network security, fraud prevention, service improvement, and maintaining accurate records.
  • Consent: Where you have explicitly opted into specific marketing communications.

How We Use Your Data

We utilize your information for the following specific purposes:

  • Account Management: To register your account, verify your identity, and facilitate transactions.
  • Security & Fraud Prevention: To monitor for suspicious activity, prevent unauthorized access, and ensure the integrity of our games.
  • Regulatory Compliance: To fulfill our obligations to the UKGC, including age verification and responsible gambling checks.
  • Responsible Gambling: To monitor play patterns for signs of problematic gambling and provide support or intervene where necessary.
  • Personalization: To offer you tailored promotions and games based on your preferences, provided you have not opted out.
  • Service Improvement: To analyze site usage data to enhance user experience and platform performance.

Sharing Your Data

We do not sell your personal data. We may share information with third parties only under the following circumstances:

  • Service Providers: Trusted partners who assist with payment processing, identity verification, customer support, and IT infrastructure.
  • Legal/Regulatory Bodies: When required by law, such as the UK Gambling Commission, law enforcement agencies, or fraud prevention agencies.
  • Responsible Gambling Partnerships: If necessary, we may share information with organizations dedicated to gambling support and treatment to assist in your protection.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Under UK gambling regulations, we are often required to maintain records for a specific period after you close your account (typically 5–7 years) to meet AML and regulatory audit standards.

Your Data Rights

Under the UK GDPR, you have the following rights regarding your personal information:

  • Right of Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can ask us to correct inaccurate or incomplete information.
  • Right to Erasure: You may request that we delete your data, subject to our legal obligations to retain records.
  • Right to Restrict Processing: You can ask us to limit how we use your data in certain circumstances.
  • Right to Data Portability: You have the right to receive your data in a structured, commonly used format.
  • Right to Object: You can object to the processing of your data for marketing or legitimate interest purposes.
  • Right to Withdraw Consent: Where we rely on your consent, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us at [email protected]. We aim to respond to all legitimate requests within one month.

Security of Your Data

We take the security of your data very seriously. We employ state-of-the-art encryption protocols (SSL/TLS), firewalls, and restricted access controls to safeguard your information from unauthorized access, loss, or alteration. Our internal systems are subject to regular security audits to ensure continued protection.

Responsible Gambling & Support

We are dedicated to responsible gambling. If you feel that your gambling is becoming a problem, we provide tools to help, such as self-exclusion, deposit limits, and reality checks. We encourage you to reach out to the following UK-based support services for assistance:

  • GamCare: Provides free, confidential information and support. You can visit their website or call the National Gambling Helpline.
  • BeGambleAware: Offers help and advice to anyone affected by gambling.
  • Gambling Therapy: Offers global online support for those affected by gambling problems.

Data shared with these services is managed by those organizations under their own strict privacy policies.

Cookies

Our website uses cookies to improve your user experience. These are small text files placed on your device that help us remember your preferences, optimize site speed, and analyze traffic. You can manage your cookie preferences through your browser settings, though disabling cookies may affect the functionality of our site.

Changes to This Privacy Policy

We may update this policy periodically to reflect changes in legal requirements or our internal business practices. When we make significant changes, we will notify you through our website or via email. We encourage you to review this page periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your data, please contact our team at:

Tea Spins Support.

Email: [email protected].

If you are not satisfied with how we handle your request, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.